Customers from Germany and the European Union have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the
carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact
Klaus Handels GmbH, Schulstrasse 7, 09212 Limbach-Oberfrohna
Fax: 03722518109 Email: email@example.com
by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this agreement, we will refund your payment. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. We will refund all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer). We have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. If you can not return the goods to us in whole or in part or only in a deteriorated condition, you may have to pay us compensation. This does not apply to the surrender of goods if the deterioration of the item is solely attributable to its examination - as would have been possible in a shop, for example. Incidentally, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as your own property and refraining from doing anything that impairs its value. The right of withdrawal does not apply to delivery of goods that are made or modified according to customer specifications, according to customer requirements (custom-made) or are clearly tailored to personal needs.